Wellness Coordinator

Role Overview

Deliver exceptional customer service to practitioners, patients, and internal/external stakeholders within the Wellness Centre. Manage bookings, billing, invoicing, and related finance tasks, ensuring accurate and timely processing. Oversee daily administrative operations including correspondence, enquiries, records, stationery, and general office support.

What You Will Do

Support practitioner onboarding and orientation, and ensure compliance with required qualifications, registrations, and memberships. Maintain a safe, professional, and confidential environment in line with Privacy Act requirements and organisational policies.

Why It Might Be a Fit

Proven experience in high-level administration or secretarial support, ideally in a healthcare or hospital environment. Strong understanding of healthcare policies, procedures, confidentiality, and regulatory requirements. Excellent communication and interpersonal skills with the ability to build effective relationships with diverse stakeholders.

Requirements

• Proven experience in high-level administration or secretarial support
• Strong understanding of healthcare policies, procedures, confidentiality, and regulatory requirements
• Excellent communication and interpersonal skills
• High-level computer literacy, including MS Office and experience with clinical systems such as Cliniko and MOSAIQ
• Experience or understanding of billing, invoicing, and administrative processes within health or allied health settings

Benefits

• Discounted access to many gyms for you and your family with Fitness Passport
• Access to discounted private health insurance with Medibank
• Access to a government salary sacrifice program. Make a proportion of your salary tax-free
• Committed to financial support for educational development, scholarship programs, paid study leave