Property Casualty Customer Service Representative

We are seeking a Property Casualty Customer Services Representative to provide prompt, efficient, and high-quality customer service within a high-volume insurance center. The focus of the role is the customer experience with the goal of increasing customer retention and soliciting new business or cross-sell opportunities.

Requirements

• Receive, process, and respond to customer inquiries
• Proactively seek referrals from current customers
• Provide an exceptional customer experience
• Document renewal, sales, and insurance operations compliance documents
• Attend internal and client meetings
• Follow agency guidelines, policies, and procedures
• Promote teamwork and support
• Participate in training opportunities
• Hold a Property & Casualty Producer Insurance License

Benefits

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP, 401k, Student Loan Assistance, Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Paid Time Off, Holidays, Preferred Partner Discounts