Customer Success Account Manager

Burro is a robotics company that needs a world-class, diverse team to deliver innovative solutions to customers. The Customer Success Account Manager will manage deliverables, align internal and external resources, and lead implementation of new technology to ensure customer satisfaction.

Requirements

• B.S. in Engineering, Business or other technology related field.
• 5+ years relevant experience in a Customer Success role, work in emerging technologies or agriculture, startup experience and fleet operations a plus.
• Customer centric, data driven.
• Exceptional customer service and communication skills; ability to excel at time-sensitive tasks.
• Ability to advocate, own an outcome, prioritize issues, and influence others to bring issues to closure.
• Self-starter able to take initiative and work independently.

Benefits

• Competitive salary and benefits package (medical/dental/vision)
• 401K Plan
• Early-stage equity
• Unlimited PTO
• Paid parental leave