Customer Care and Sales Advisor I, supporting customers and driving sales in a collaborative environment, with a focus on empathy and effective communication.
Requirements
- Learn and apply Retention Sales and Customer Care concepts, procedures, and methodologies.
- Perform entry-level sales and support tasks within a designated region or business area.
- Respond to inbound customer inquiries via phone or ticketing systems, providing personalized and thoughtful communication.
- Actively listen and ask questions to understand customer needs, showing empathy and respect.
- Meet or exceed weekly and monthly sales activity goals.
Benefits
- Health from Day One: Medical, dental, and vision plans start immediately
- Protect What Matters: Life insurance for you and your loved ones
- Recharge & Refresh: Generous paid time off for vacations, holidays, and personal days
- Plan for Tomorrow: 401(k) with 100% company match (up to 5%) from day one
- Extra Peace of Mind: Group legal plan and identity theft protection
