Customer Care & Sales Advisor I - Residential

Customer Care and Sales Advisor I role involves supporting customers with billing questions, scheduling service, and guiding product changes, while also handling complex situations and upselling services.

Requirements

• Learn and apply Retention Sales and Customer Care concepts, procedures, and methodologies.
• Perform entry-level sales and support tasks within a designated region or business area.
• Respond to inbound customer inquiries via phone or ticketing systems, providing personalized and thoughtful communication.

Benefits

• Health from Day One
• Protect What Matters
• Recharge & Refresh
• Plan for Tomorrow
• Extra Peace of Mind
• Learn & Earn
• Give Back
• Celebrate Wins
• Grow Your Career
• Team Vibes