Computer Support Specialist

Role Overview

The Computer Support Specialist will provide advanced technical support for hardware and software infrastructure, ensuring optimal performance and minimal downtime. The role requires strong problem-solving skills, excellent customer service, and the ability to work in a fast-paced environment.

What You Will Do

The responsibilities include hardware maintenance and repair, service management, customer service, documentation, and system management. The specialist will also support and troubleshoot video projector and Video Teleconferencing (VTC) technology.

Why It Might Be a Fit

The ideal candidate will have excellent customer service skills, strong problem-solving abilities, and effective oral and written communication skills. The role offers a culture of integrity, an environment of trust, and a focus on continuous growth.

Requirements

• High School Diploma or GED
• Minimum of 5 years of experience in hardware maintenance and repair within a Windows, Linux, and UNIX-based infrastructure
• Minimum of 5 years' experience with the Service Now Action Request System or equivalent
• CompTIA A+ certification
• CompTIA Security+ certification
• CompTIA IT Fundamentals+ certification
• Active TS/SCI clearance

Benefits

• healthcare
• wellness
• financial
• retirement
• family support
• continuing education
• time off benefits