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Job description
This role is focused on IT support and workstation management, covering remote technical assistance, end-user service desk support, equipment preparation, asset lifecycle management, print/peripheral support, and security patching.
Handle requests via OTRS, provide remote diagnosis and resolution, manage end-user support, configure home/remote networks, and troubleshoot VPN connections.
A permanent job contract, tech equipment, health and life insurance, social events, and training in the latest technologies.
Company
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Tech, Software & IT Services
Caixa Mágica Software is a leading Portuguese technology company specializing in open-source solutions for public and private sector clients across Europe. Founded in 2000, the company offers a comprehensive suite of services including open-source consultancy and development, embedded systems, cloud and mobile application development, and digital identity solutions. They are also the official LPI certification provider in Portugal. Caixa Mágica Software distinguishes itself through a commitment to collaborative innovation, delivering sustainable, secure, and future-ready technologies. Beyond development, they provide talent augmentation, nearshore outsourcing, UX/UI design, and emerging technology services like AI and Machine Learning, making them a versatile partner for organizations seeking expert IT solutions and skilled technical teams.