Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. We are hiring an Enterprise Customer Success Manager to develop trust with assigned customers and provide them with the best possible experience navigating Canonical's vast offering.
Requirements
Impeccable customer-facing skills with a passion for cloud and data centre infrastructure technologies
Minimum 5 years of work experience with a strong relation to IT and with exposure to projects related to at least one of these topics: Linux OS, data applications, storage, cloud computing, networking, security, migration, IoT
Excellent presentation skills with the ability to guide a conversation about complex software
Experience building and improving internal processes while maintaining timely delivery to customer-related projects
A true team player capable of interacting with all departments and at all levels, both internally and externally
Knowledge of agile methodologies
Benefits
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Team Member Assistance Program & Wellness Platform
Opportunity to travel to new locations to meet colleagues
Priority Pass and travel upgrades for long-haul company events
