As a senior developer, you will drive our success and ensure premium customer satisfaction by engineering digital customer processes, especially within Customer Service, contributing to top-tier service solutions. You will focus on building modern solutions, analyzing complex business requirements, and mastering the balance between programmatic development and declarative tools.
Requirements
- Build Modern Solutions: Develop high-performance, scalable, and sustainable custom features within our Salesforce Service Cloud
- Requirements to Reality: Analyze, define, and translate complex business requirements from our Customer Service teams into robust technical implementations
- Smart Architecture: Master the balance between programmatic development and declarative tools
- Evolve the Journey: Refactor and optimize existing features to adapt to the evolving Customer Service Journey and reduce technical debt
- Integrations & Interfaces: Take hands-on ownership of our system interfaces, developing and maintaining APIs that connect Salesforce to our SAP backend and our wider ecosystem
- Quality & Deployment: Review software updates, ensure smooth, error-free integrations, and actively participate in our modern release and deployment processes
- Process Optimization: Ensure the ongoing analysis and optimization of business processes strictly from a system and data-flow perspective
Benefits
- Full-time employment
- Location in Barcelona, Spain
- Chance to shape the future of cycling
