Customer Specialist - Full Time

Customer Specialist will provide exceptional customer service and guide customers through the car buying and selling process, while also performing administrative duties and managing vehicle inventory. This is a high-energy retail sales environment where teamwork and communication skills are essential.

Requirements

• Demonstrate exceptional communication skills
• Display confidence in self, the product and CarMax
• Ability to build and maintain strong relationships
• Balance the needs of the Customer and the business when making decisions
• Seek to fully understand and meet Customer needs
• Create win-win solutions to Customer issues
• Get work done well, on time and follow the right process
• Drive work processes and pay close attention to detail
• Perform multiple duties in a high energy, fast-paced working environment
• Read, interpret and transcribe data in order to maintain accurate records
• Lift objects that weigh as much as 25 lbs.