Head of Implementations

Role Overview

Drive seamless onboarding and integration experiences for financial institutions as we scale our platform at the forefront of automation and Artificial Intelligence. Build and lead a team of Implementation Managers, own implementation strategy, and create a customer-centric culture.

What You Will Do

Build and lead the team, own implementation strategy, create customer-centric culture, drive consistent delivery, mentor and coach, and partner cross-functionally.

Why It Might Be a Fit

Rare opportunity to own and scale implementations from day one, seat at the table as a strategic partner, clear path to grow with the company, and high-trust culture.

Requirements

• Proven track record of building and scaling technical implementation teams at B2B SaaS companies, preferably in fintech or financial services
• 8+ years in technical implementations, solutions engineering, or professional services, with 3+ years in a leadership role
• 5+ years managing complex enterprise implementations involving APIs, data integrations, and financial systems
• Led multiple end-to-end implementations of banking software or fintech platforms for Tier 1 financial institutions
• Expert understanding of financial services technology, banking operations, API integrations, and enterprise security requirements
• Strong experience mentoring implementation leaders and building high-performing customer-facing teams
• Excellent communication skills with ability to influence technical decisions and build executive relationships with C-level banking stakeholders

Benefits

• High-trust culture
• Clear path to grow with the company
• Series A startup with top-tier investors