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Job description
Join Casap's teams in San Francisco and New York City to supercharge how banks operate with a rapidly scaling product at the forefront of automation and Artificial Intelligence.
Serve as the primary point of contact for new customers, lead technical kickoff calls, translate client requirements into technical specs, coordinate with client-side teams, and partner with internal teams to scope work and keep implementations on track.
Ideal candidate has 5+ years of experience in technical project management, solutions engineering, or customer implementation roles, with strong technical fluency and direct experience working with enterprise clients in financial services, fintech, or regulated industries.
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Tech, Software & IT Services • Finance
Casap provides a leading dispute resolution and fraud prevention platform for financial institutions and fintech companies. Their Copilot & Collaboration platform automates the entire dispute lifecycle, from initial claim to resolution, specializing in first-party fraud. Casap’s solution goes beyond simple dispute handling; it transforms a traditionally negative customer experience into an opportunity for relationship building. By intelligently automating processes and fostering collaboration, Casap helps clients reduce operational costs, mitigate fraud losses, and enhance customer loyalty.