Share feedback - DM or email [email protected]
© 2026 Hirebase. All rights reserved.
Job description
The Software Support Specialist is responsible for the administration, management, and timely resolution of technical problems related to affordable property management software systems. This role involves providing technical training and support to Cascade personnel, utilizing a ticketing system to log and track support calls, and identifying trends in support calls to develop FAQs and notify management of increasing trends or unusual activity.
Identify, research, and resolve technical problems, provide technical training and support, utilize a ticketing system to log and track support calls, identify trends in support calls, and develop FAQs.
This role requires a strong understanding of compliance in affordable housing, excellent verbal and written communication skills, and the ability to multitask and foster strong relationships internally and externally.
Keep exploring
Sign in to see similar jobs
Create a free account to discover roles related to this posting.
Company
Real Estate
Cascade Management, Inc., founded in 1974, is a leading real estate services provider in Oregon and Washington. Specializing in property management, development, and consulting, the company focuses on all market segments, with a particular emphasis on affordable housing. Driven by its core values of experience, flexibility, and trust, Cascade Management continues to deliver exceptional service to its clients and residents.