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Catchpoint

📍 Location: India

Catchpoint ensures Internet resilience by monitoring and optimizing the performance of digital services.

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Customer Success Engineer

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2 weeks ago
🛢️ Greenhouse
Full Time
🏠 Remote
🟠 Senior (4 - 7Years)
Customer Support & Success Jobs
💻 Tech, Software & IT Services
✍️ Full Description
Customer Success Engineer role at Catchpoint involves driving customer success, providing observability analysis, and shaping customer experiences. The position requires a customer-obsessed problem solver with technical expertise and strong communication skills.

Requirements

  • 4-7 years of experience in a customer-facing/technical consulting role
  • Understanding of web and internet technologies
  • Familiarity with common Integration tools used in Synthetic, APM industry
  • Basic Knowledge of TCP/IP protocols
  • Good analytical and triaging/data triangulation abilities
  • Self-motivated, detail-oriented, organized, and the ability to work independently
  • Exceptional verbal and written communication skills

Benefits

  • Remote work opportunity
  • Equal opportunity employer with a commitment to diversity and inclusion
🔎 Search all JobsAll Jobs at Catchpoint
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