Field System Admin II - Print - Navy SMIT

Role Overview

Join CDW's NGEN SMIT team as a Field System Administrator - Print, supporting the overall solution regionally to ensure client services are optimized and reliable. Work in a fast-paced environment, providing general support activities for Print devices and Video Teleconferencing equipment.

What You Will Do

Provide installation, configuration, testing, troubleshooting, repair, and proactive management of Service Tickets. Lead and implement complex Print and VTC projects, oversee remote implementation and troubleshooting, and serve as a liaison with clients and vendors.

Why It Might Be a Fit

This role requires strong technical skills, excellent communication skills, and the ability to balance multiple priorities simultaneously. Ideal candidates will have experience working with OEM or Third-Party providers of printer repair services and hold relevant certifications such as Security+ and ITIL.

Requirements

• Active DOD Secret Clearance
• Security+ Certification
• High School Diploma or equivalent
• 3+ years of experience working with an OEM or Third-Party provider of printer repair services
• Intermediate understanding of physical hardware
• Solid verbal and written communication skills
• Ability to balance multiple priorities simultaneously

Benefits

• Healthcare
• PTO
• Retirement
• Learning budget
• Parental leave
• Wellness
• Visa/relocation
• Remote flexibility
• Stipends
• Bonus/commission
• Paid holidays