Celonis is seeking a Senior Director, Professional Services to lead the strategy, growth, and delivery excellence of our Services practice at Celonis. As a leader, you will manage a sub-regional portfolio of customers and lead multiple high-performing teams.
Requirements
- 9+ years of experience in Management Consulting, Professional Services, or SaaS Implementation, with relevant experience working in the SaaS industry.
- Proven Leadership: 7+ years of leadership experience managing multiple verticals, with a track record of recruiting, motivating, developing, and retaining top talent in high performing teams.
- Strategic Vision: Experience creating and executing business plans (1-2 year horizon) and managing a P&L or services forecast.
- Commercial Acumen: Strong experience leading services sales cycles, including scoping, pricing, and contract negotiation for complex software implementations.
- Delivery Expertise: Deep understanding of managing professional services teams and software implementation methodologies, preferably in enterprise SaaS or adjacent consulting industries.
- Technical Familiarity: Ability to understand the Celonis Platform (or similar Process Intelligence technologies) at a level required to lead and direct technical consultants and cross-functional teams.
- Communication: Excellent written and verbal communication skills, with the ability to influence stakeholders at the Senior/Executive level.
Benefits
- Health insurance
- Dental insurance
- Life insurance
- 401k plan
- Paid time off
