The Patient Navigator RN will assist patients to understand their diagnosis, coordinate their treatment plans, and communicate with providers and staff. They will follow patients from diagnosis through care completion, provide education, and answer questions.
Requirements
- Guides patients and families through their healthcare experience, answers questions, provides education and helps them understand their diagnois and treatment options.
- Follows patients from date of diagnosis through the completion of the care-path to ensure all treatment options are explored.
- Reviews prior patient history and provides updated information in the medical record in an appropriate time frame.
- Reviews available information obtained by other health care team members, internal and external.
- Communicates problems with workflow, failure to understand directions or procedures, conflicts and other concerns encountered to the manager or director of clinical services.
- Collaborates with surgical scheduling department regarding patient preparation, required clearances, review and reporting of abnormal pretesting results and complex issues relating to the procedure.
- Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks and particpating in professional societies.
- Performs other position related duties as assigned.
Benefits
- RN License
- BLS certification
- HIPAA regulations for patient confidentiality
