Support Engineer
ChalkSingapore, Singapore
Posted September 24, 2025
Full Time
About the Company
Chalk is a K-12 education software company that integrates curriculum, instruction, and assessment to provide real-time insights for educators. Offering comprehensive solutions including digital curriculum management, online assessment tools, and pedagogical support, Chalk serves schools from independent to national networks, impacting millions of students through data-driven academic strategies.
Job Description
Chalk is building a data platform to power machine learning applications. The Support Engineer will be a key point of contact for customers, ensuring they have positive experiences with Chalk's products. This role involves troubleshooting, optimizing platform usage, and contributing to product improvements. They work closely with Engineering and Development teams.
Requirements
- Technical background with experience in technical support or software engineering.
- Proficiency in Python and SQL.
- Strong troubleshooting, problem-solving, and analytical skills.
- Exceptional written and verbal communication skills.
- Ability to collaborate effectively with both technical and non-technical teams.
Benefits
- Comprehensive medical, dental, and vision insurance
- Flexible Spending Account (FSA), Health Savings Account (HSA)
- Expert Healthcare Guidance
- Retirement savings
- 15 company holidays each year
- 15 days of personal time off each year
- Compensation