
Job description
The Operations Director will lead a high-volume, regulated fulfilment operation in South East England, driving throughput at scale without compromising quality or compliance. This is a hands-on leadership role requiring daily presence and the ability to make hard calls quickly.
The Operations Director will be responsible for full operational leadership, P&L accountability, and commercial performance of the operation. They will build, lead, and develop a shift-based team of 150+ across a 24/7 operation, and design and continuous improvement of the end-to-end fulfilment journey.
The ideal candidate will have a proven track record of scaling a 150+ person, 24/7 shift-based operation in a regulated environment, and experience in FMCG, e-commerce fulfilment, pharmaceutical supply chain, food manufacturing, healthcare logistics, or industrial logistics.
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Company

Corporate Services • Tech, Software & IT Services
Chapter 2 is a disruptive recruitment tech and talent agency that builds and designs scalable talent ecosystems and impactful solutions, delivering effective results and cost savings for clients, faster. Combining the pace and flexibility of an agency with the cultural understanding of an in-house team. Our team of experts helps you: ➡️ Forecast and budget ahead for your recruitment needs ➡️ Organically attract and engage the best talent on the market & build a future talent pipeline ➡️ Scale as and when you need to, with the right people at the right time ➡️ Reduce the overall cost of hiring How do we do it? Through our 3-pillar approach that prioritises people, processes, and technology. 👤 We embed hand-picked talent partners into your team, giving them a unique understanding of your business needs, culture, and values. 💻 Our Intelligence arm allows us to utilise our proprietary technology and the very latest platforms and apps to create evidence-based talent strategies backed by accurate data. 💬 We harness employer branding techniques to create a window into your world, engaging candidates through captivating storytelling and amplifying your brand, culture, values and purpose. A scalable talent solution. Our team of experts are here to deliver bespoke talent eco-systems, that address the needs of your organisation. Contact us, and we’ll be in touch. Want to discuss your growth strategy? Send me a DM and we can book a call! For more information on what we do and how we do it, visit our website below.