Cage-Player Services Supervisor
Cherokee Nation EntertainmentMississippi, United States • Mississippi, United States
Posted June 4, 2025
Full Time
About the Company
Cherokee Nation Entertainment is a leading tribal business operating across multiple sectors including entertainment, hospitality, retail, horse racing, and gambling. The company owns diverse properties such as Gold Strike Casino Resort, Hard Rock Hotel & Casino Tulsa, nine Cherokee Casinos, and various other recreational facilities. Dedicated to the well-being of the Cherokee Nation and its communities, Cherokee Nation Entertainment continues to expand its offerings while maintaining a strong commitment to responsible gaming and community engagement.
Job Description
The Cage-Player Services Supervisor oversees all aspects of cage-player services, including credit and collections, guest service, and compliance with regulations. This role requires strong leadership skills, attention to detail, and a proactive approach to resolving issues and ensuring a positive guest experience. It's a full-time position within a Gold Strike Casino.
Requirements
- Oversee the accurate and efficient operations of cage-player services activities.
- Ensure compliance with all laws, regulations, and company policies.
- Supervise and direct staff to set priorities and perform work assignments.
- Perform appraisals, corrective actions, and training.
- Resolve guest and employee disputes and complaints.