Housekeeping Floor Supervisor
Cherokee Nation EntertainmentMississippi, United States • Mississippi, United States
Posted March 11, 2025
Full Time
About the Company
Cherokee Nation Entertainment is a leading tribal business operating across multiple sectors including entertainment, hospitality, retail, horse racing, and gambling. The company owns diverse properties such as Gold Strike Casino Resort, Hard Rock Hotel & Casino Tulsa, nine Cherokee Casinos, and various other recreational facilities. Dedicated to the well-being of the Cherokee Nation and its communities, Cherokee Nation Entertainment continues to expand its offerings while maintaining a strong commitment to responsible gaming and community engagement.
Job Description
This position is the floor supervisor responsible for maintaining a clean, safe, and friendly environment at Gold Strike Casino, Tunica, MS. The role involves providing excellent customer service, resolving guest complaints, ensuring the upkeep of assigned floors, and adhering to hotel policies and legal requirements. It's a fast-paced position requiring strong judgment and multitasking skills.
Requirements
- Respond to and resolve guest complaints.
- Maintain cleanliness of assigned floors.
- Adhere to hotel policies and legal requirements.
- Supervise assigned floors and Housekeeping employees.