Technical Support Agent
Cirrus Systems, Inc.Dallas, Texas, United States
Posted April 9, 2026
Full Time
About the Company
Cirrus Systems, Inc. is a technology provider specializing in high-quality digital signage solutions, including outdoor displays, indoor LED billboards, electronic message centers, and media players. Cirrus stands out by offering a comprehensive suite of tools and services under a single cloud-based platform, ScreenHub, which simplifies sign management and content creation. The company's commitment to understanding unique customer challenges and providing real-time insights sets it apart in the industry.
Job Description
The Technical Support Agent provides fast, effective, and professional support to customers and installers of Cirrus products via phone and email, facilitating a frictionless product experience.
Requirements
- Strong organizational skills, problem-solving, and attention to detail
- Exceptional phone etiquette
- The ability to manage multiple priorities and be comfortable working under pressure
- Self-motivated and able to work in a team environment
- A technical mindset with a passion to learn about and understand our product
- Excellent written and verbal communication skills to deal effectively with internal and external contacts
Benefits
- Competitive hourly rate
- Benefits package
