Head Universal Banker, New City Branch, Rockland NY

The Head Universal Banker is a leadership role responsible for providing exceptional service delivery to internal and external customers while guiding and supporting the branch team. This role executes all service transactions and sales while leading, coaching, and mentoring team members, and championing risk and control.

Requirements

• Lead, coach, and support Universal Bankers and Tellers
• Provide exceptional service delivery to internal and external customers
• Champion risk and control
• Exhibits strong sales and service skills
• Act as a subject matter expert for the branch
• Provide feedback to management on ways to enhance sales processes and service delivery
• Resolving complex client issues or needs

Benefits

• Medical, dental & vision coverage
• 401(k)
• Life, accident, and disability insurance
• Wellness programs
• Paid time off packages
• Paid holidays