At CivicPlus, we strive to bring our company vision to life through innovation and collaboration. We're empowered to make an impact on local government and the residents they serve. As an AI Enablement Engineer, you will help CivicPlus turn AI into practical, secure, and scalable solutions that improve productivity, quality, and decision-making across the business.
Requirements
- Design, build, and maintain AI-enabled tools, workflows, and internal automations that improve team efficiency and business outcomes.
- Partner with cross-functional stakeholders to identify high-value AI enablement use cases across product development, operations, support, and internal business functions.
- Develop integrations between AI services, internal systems, and third-party platforms using APIs, scripting, and automation frameworks.
- Translate business problems into scalable technical solutions, including prompts, orchestration logic, data pipelines, and supporting applications.
- Establish and follow best practices for responsible AI usage, including security, privacy, data handling, testing, monitoring, and documentation.
- Evaluate emerging AI tools, models, and platforms and recommend practical solutions aligned with CivicPlus needs and architecture.
- Collaborate with engineering and data teams to ensure reliable access to the data, services, and infrastructure needed to support AI-enabled solutions.
- Create and maintain documentation, technical standards, and reusable patterns that support sustainable AI adoption across teams.
- Troubleshoot and optimize existing AI automations and integrations to improve reliability, performance, cost-effectiveness, and user experience.
- Provide technical guidance, training, and enablement support to internal teams adopting AI-powered tools and workflows.
- Participate as a collaborative member of an Agile team and contribute to continuous improvement of engineering practices and delivery standards.
Benefits
- Comprehensive health insurance
- Dental insurance
- Vision insurance
- Flexible Time Off
- 401(k) plan
