Customer Happiness Associate - MX / Talent Pool

Clara is the leading spend management platform for companies in Latin America. We are looking for a Customer Happiness Associate who will help solve escalated issues, troubleshoot-investigate-and-create detailed notes, and provide follow-up calls to customers.

Requirements

• 2+ years working as a Customer success agent / Customer representative
• Previous experience managing B2B clients
• Intermediate English
• English professional proficiency (preferred)
• Patience, attention to detail, and great communication skills

Benefits

• Competitive salary
• Robust stock ownership plan
• 100% flexible work model
• Adaptable benefits
• Opportunities for growth