CLEAR is looking for a Customer Success Director - Healthcare to own and execute CLEAR’s healthcare customer success strategy, driving long-term value, adoption, and expansion across our partner ecosystem.
Requirements
- 8+ years of experience in customer success, partnerships, consulting, or related roles, with significant experience in healthcare
- Proven track record of building and leading high-performing teams while driving measurable customer and revenue outcomes
- Deep understanding of the healthcare ecosystem, including health systems, payers, and/or digital health organizations
- Strong executive presence with the ability to influence and build trust with senior stakeholders internally and externally
- Strategic thinker with the ability to translate complex problems into actionable plans and scalable solutions
- Exceptional communicator with high EQ, attention to detail, and a consultative, solutions-oriented mindset
- Experience leading complex, cross-functional initiatives in fast-paced, high-growth environments
Benefits
- Comprehensive healthcare plans
- Family-building benefits (fertility and adoption/surrogacy support)
- Flexible time off
- Annual wellness stipend
- Free OneMedical memberships for you and your dependents
- CLEAR Plus membership
- 401(k) retirement plan with employer match
