Systems Support Engineer
Clever DevicesWashington, District of Columbia, United States
Posted March 3, 2026
90000 - 140000 USD
Full Time
About the Company
Clever Devices specializes in designing and deploying Intelligent Transportation Systems (ITS) for a wide array of public transit modes— including fixed-route, bus rapid transit, paratransit, and rail. Their modular, scalable solutions deliver real-time passenger information, transit analytics, and smart-city mobility tools that enhance operational efficiency and rider experience. By integrating advanced ITS technologies across multimodal networks, the company helps transit operators meet global mobility challenges while driving sustainability and accessibility. Clever Devices' commitment to innovation, data-driven insights, and customer-centric design sets it apart as a leading partner for modern public transportation systems.
Job Description
As a Systems Support Engineer, the primary function is to oversee the lifecycle and resolution of technical issues reported by customers, with a focus on creating strong relationships and providing exceptional customer service.
Requirements
- 5+ years of experience in a technical support or engineering environment
- Minimum of bachelor’s level degree in Computer Science, Engineering, or equivalent
- Familiar with SQL Management Studio and SQL Databases
- Familiar with Server Hardware and Microsoft Server Operating Systems
- Familiar with TCP/IP and network configuration
- Basic understanding of Electronics and reading schematics
- Valid Driver’s license and ability to commute daily to an office
Benefits
- Health insurance coverage
- Wellness and family support programs
- Life and disability insurance
- Retirement savings plans
- Paid leave programs
- Education-related programs
- Paid holidays and time off
