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Job description
We're seeking a Level 1 Service Desk Engineer to join a world-class consultancy practice at a world-renowned medical facility in London. The role involves ensuring the seamless operation of the hospital's critical cloud and network infrastructure.
Respond to inbound calls, record customer issues, provide technical support, execute hardware configurations, and develop infrastructure documentation.
The role offers opportunities for career progression, training, and advancement to a 2nd Line Engineer position. The company provides a supportive team environment and a dynamic work setting.
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Tech, Software & IT Services • Corporate Services
Cloud Decisions is a specialist talent provider focused on connecting top professionals with leading organizations in the Microsoft partner network, cybersecurity sector, and directly with Microsoft customers. Serving the UK&I, USA, and Europe, we offer retained search, contingent recruitment, and contract resourcing solutions across critical technology areas. Our core expertise lies in three key pillars: Cybersecurity, Microsoft Azure (including AI and Data services), and Microsoft 365/Copilot. We differentiate ourselves through deep specialization – including being the first in the UK with Microsoft Certified Talent Experts across multiple disciplines – and a commitment to diversity and inclusion, demonstrated by our Disability Committed Employer status and alignment with industry charters.