Customer Service Specialist Japan

Join CMA CGM JAPAN K.K. as a Customer Service Specialist in our dedicated Customer Service Division. This is a key customer-facing role responsible for delivering excellent service to our valued customers, handling inquiries, resolving issues, and ensuring a seamless customer experience.

Requirements

• Experience in customer service, preferably within shipping, logistics, or freight forwarding sectors
• Fluency in Japanese and English, both written and spoken
• Strong problem-solving skills
• Excellent organisational abilities and attention to detail
• Proficiency in using IT tools and CRM platforms