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Job description
Site Reliability Engineer (or technical support engineer) is a senior technical support role within the Cohesity support organization. The position is based in our local support centre, where you will have the opportunity to work with other talented engineers to ensure that Cohesity customers receive the highest level of support possible.
Respond to customer inquiries, provide technical support to Cohesity customers, partners, and field support staff, diagnose, troubleshoot, and debug Cohesity software and hardware, including cloud platforms.
We are looking for passionate people who possess deep technical expertise as well as excellent communication and customer service skills to join our team! Position provides an opportunity to continuously develop technical skills through learning and supporting a platform that brings together availability, protection, and insights for our customers.
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Company
Tech, Software & IT Services
Cohesity is a leader in data protection and management, offering a comprehensive platform that secures, recovers, and provides insights into enterprise data. With the Cohesity Data Cloud, the company enables organizations to recover from cyber events quickly, manage data at scale, and leverage AI for valuable analytics. Key offerings include ransomware recovery, threat protection, and responsible AI, positioning Cohesity as a cornerstone of digital transformation and business resilience.