Global & Supplemental Aid Financial Specialist

The Global & Supplemental Aid Financial Specialist is responsible for overseeing and managing student financial payments related to the College’s supplemental aid programs, study abroad financial aid payments, and special award and internship payments.

Requirements

• Review, approve, and process payment and reimbursement requests for student awards, activities, and other supplemental programs
• Monitor incoming payment requests; gather and verify required documentation
• Evaluate complex requests for compliance with institutional policy and federal guidelines; independently resolve discrepancies by interpreting policy and determining appropriate financial actions
• Accurately process and code payments in Workday
• Coordinate with the Finance Office to ensure payments meet policy and compliance standards
• Advise requesters on payment procedures, tax implications, and considerations for international students
• Respond to inquiries related to supplemental program payments
• Review, process, and code special student-related payments, including awards, internships, and other one-time payments
• Review and process student expense reports, ensuring completeness, appropriate approvals, and compliance with institutional policies
• Communicate with students and departments to resolve discrepancies and clarify requirements
• Work with Global Education Opportunities program staff to ensure timely and compliant financial aid payments to students and study abroad institutions
• Verify payment documentation and approval status
• Reconcile payments and track program expenditures
• Assist with reconciliation and processing of unclaimed property related to: Student Accounts, Colby Card, Title IV Refunds
• Deliver high-quality customer service in person, online, and via phone
• Serve as a primary contact for questions related to student payment processes
• Coordinate with various College departments and external agencies to ensure seamless delivery of student financial services
• Provide clear, knowledgeable consultation to department heads and faculty regarding the financial implications and regulatory framework of various student award types

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Retirement plan
• Paid time off