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Job description
We're looking for an Operations Analyst who leads with curiosity and communication. This role sits within our Operations organization, with a primary focus on supporting our Customer Relations teams. The ideal candidate is deeply data fluent, translates complex business questions into clear insights, and has the interpersonal intelligence to understand what stakeholders need and the drive to deliver independently.
Embed yourself in our Operations teams to understand how they work and what they need to succeed, then build the reporting and analysis that supports them. Work from the stakeholder backwards: listen closely, ask the right questions, and translate business needs into actionable reporting and analysis.
5+ years in operations or business analytics, with experience spanning both customer-facing and production or supply chain functions. Broadly data fluent, comfortable across multiple data sources, tools, and systems.
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Company
Tech, Software & IT Services • Finance • Retail
The Collecting Group is a global leader in the collectibles industry, offering end-to-end services that authenticate, grade, store, and sell a wide range of items from coins and trading cards to autographs, video games, and memorabilia. Through its subsidiaries—PSA, PSA Vault, PCGS, Collectors Financial Solutions, SGCS, and Card Ledger—the company delivers industry-standard certification, secure climate-controlled storage, asset-backed financing, and real-time market analytics. Its integrated digital platform streamlines transactions across major marketplaces, enabling collectors to protect and monetize their collections efficiently. By combining rigorous expertise with advanced technology, The Collecting Group sets itself apart as the most comprehensive, trusted partner for collectors worldwide.