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Job description
Drives customer loyalty and provides excellent customer service to Medicare members and providers. Works closely with other departments to respond to member concerns in a timely manner.
Company
Healthcare • Nonprofit
Community Health Group (CHG) is a locally-based nonprofit health plan that serves more than 300,000 members across San Diego County. For 38 years, CHG has coordinated high‑quality care and delivered exceptional customer service while stewarding government funds from Medi‑Cal and Cal MediConnect to protect the most vulnerable populations. The organization’s core focus is on culturally sensitive, accessible care for its members, supported by a dedicated team of over 300 well‑trained employees. CHG’s longevity, local expertise, and commitment to responsible public‑fund stewardship distinguish it as a trusted partner in community health care.