Supervisor - Case Management I Supervisor
COMMUNITY HEALTH GROUPChula Vista, California, United States
Posted April 13, 2026
85112.22 - 100006.86
Full Time
About the Company
Community Health Group (CHG) is a locally-based nonprofit health plan that serves more than 300,000 members across San Diego County. For 38 years, CHG has coordinated high‑quality care and delivered exceptional customer service while stewarding government funds from Medi‑Cal and Cal MediConnect to protect the most vulnerable populations. The organization’s core focus is on culturally sensitive, accessible care for its members, supported by a dedicated team of over 300 well‑trained employees. CHG’s longevity, local expertise, and commitment to responsible public‑fund stewardship distinguish it as a trusted partner in community health care.
Job Description
Drives customer loyalty and provides excellent customer service to Medicare members and providers. Works closely with other departments to respond to member concerns in a timely manner.
Requirements
- Bachelor's Degree in a Health or Human Services Field
- Two years of experience in Customer Service (preferably in the health care industry)
- Strong customer service background
- Familiarity with case documentation practices
- Experience with and sensitivity to cultural background and linguistic needs of membership
