As the Regional Director of Operations, you will serve as the primary representative of SSC to education clients across designated accounts in the region. Your responsibilities encompass a wide array of critical functions sought at ensuring operational efficiency and client satisfaction.
Requirements
- Lead all aspects of and optimize programs in Facilities Services Management, Financial Management, Human Resource, Sales, Contract Administration, and Client Customer Satisfaction to ensure excellence across all operational domains.
- Strategically plan and coordinate the implementation of programs and operational activities within regional accounts, driving efficiency and efficacy.
- Meet with Regional Vice President to provide detailed monthly progress reports on the region's performance enabling informed decision-making and strategic alignment.
- Actively engage in surveys and sales efforts to secure new business opportunities, participating in pricing strategies.
- Cultivate and nurture strong client relationships, consistently seeking to maintain high levels of customer satisfaction that guarantees account retention and cultivates long-term partnerships.
Benefits
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave