Entry Level Technician

Role Overview

This entry-level role begins with call intake and task coordination, with growth into technician installation and support. The junior technician manages inbound calls, creates support tickets, helps keep workflow organized, and ensures billing documentation is complete.

What You Will Do

Answer calls, document incoming support requests, keep the task board organized, track technician time entries, communicate logistics and updates with the team, verify documentation, and perform daily vehicle inventory checks.

Why It Might Be a Fit

Strong customer service and communication skills, basic understanding of computer hardware, networking, and troubleshooting methods, ability to lift up to 50 lbs. and work in various environments, and a valid driver's license and reliable transportation are required.

Requirements

• Strong customer service and communication skills
• Basic understanding of computer hardware, networking, and troubleshooting methods
• Ability to lift up to 50 lbs. and work in various environments
• Valid driver's license and reliable transportation