IT Installer

Role Overview

We are seeking an IT Hardware Installer & Support Technician to join our team. This entry-level role combines hardware installation and technical phone support, making it a great opportunity for someone looking to build a career in IT. As part of a small MSP, you will be responsible for installing, configuring, and troubleshooting IT hardware at client sites while also providing remote and phone-based technical support for end users.

What You Will Do

Install, configure, and set up computers, servers, networking equipment, and peripherals at client locations. Respond to help desk tickets and phone calls, assisting end users with basic troubleshooting for hardware, software, and connectivity issues.

Why It Might Be a Fit

This role is a great opportunity for someone looking to build a career in IT. You will have the chance to work with a small MSP and provide quality service to manufacturing industries and others.

Requirements

• 0-2 years of experience in IT hardware installation, technical support, or a related role
• Basic understanding of computer hardware, networking (routers, switches, Wi-Fi), and troubleshooting methods
• Strong customer service and communication skills
• Ability to use hand tools for hardware installation and cable management
• Ability to lift up to 50 lbs and work in various environments
• Valid driver's license and reliable transportation

Benefits

• Health insurance
• Paid Time Off (PTO)
• Certification reimbursement