Customer Care Assistant with German

Customer Care Assistant with German job description: Provide customer assistance via incoming calls, live chat, email, and social media channels. Serve as a reliable consultant to customers, offering prompt and effective solutions to questions regarding account setup and verification, sign-in problems, financial matters, and general guidance on navigating the platform and resolving any technical issues.

Requirements

• Fluency in German, both written and verbal
• Good command of English, both written and verbal
• Excellent communication skills
• Interest in sports
• Good typing and computer skills (MS Office applications)
• Be organized, decision-making and analytical skills
• Team player with a great attitude
• High school education

Benefits

• Comprehensive initial training and onboarding
• Continuous training and upskilling programs through Concentrix University
• Professional Development and Career Navigation programs
• Employee benefit points: monthly allowance 41.6 EUR
• Daily meal allowance from the employer 6.6 EUR