Customer Service Representative (French-speaking) - Cash App Services

As a Customer Service Representative in Lisbon, Portugal, you will support client's different areas of finance, provide assistance through phone, email, chat, or social media platforms, and build and maintain a positive customer experience.

Requirements

• High level of French (Oral and written) and are fluent in English (C1)
• Strong analytical and troubleshooting skills to resolve customer queries effectively
• Familiar with mobile apps, digital payments, and online platforms
• Ability to understand customer concerns fully and provide appropriate solutions

Benefits

• Full-time with indefinite contracts
• Competitive salary and performance bonus
• Central location in Lisbon, Portugal
• Bring-a-friend (referral) bonus opportunities
• Full paid training on the company and the project you'll be working on
• Career development programs