Senior Manager, Retention Marketing, Commerce

Condé Nast is seeking a Senior Manager, Retention Marketing, Commerce to build the commerce CRM strategy across its brand portfolio. The role involves designing and building triggered lifecycle journeys to increase repeat behavior, defining segmentation frameworks, and creating processes to scale these programs over time.

Requirements

• 5 - 7 years in retention, lifecycle, or CRM strategy focused on commerce or transactional audiences
• Hands-on experience building automated journeys in an ESP
• Able to define segment requirements and work with engineering and data teams
• Strong analytical skills with the ability to tie retention efforts to revenue
• Organized project manager who can drive creative production across multiple brands

Benefits

• Generous employee benefits package
• Discretionary bonus compensation