Digital Service Representative

The Digital Service Representative (DSR) team at Consumers is responsible for efficiently processing cash and check transactions for members through video sessions. Responsibilities include handling deposits, withdrawals, loan payments, and providing exceptional member service. The role requires strong analytical, communication, and technical skills, alongside a commitment to accuracy, compliance, and high member service.

Requirements

• Accurately process cash and check transactions.
• Handle deposits, withdrawals, and loan payments.
• Provide excellent digital member service.
• Maintain teller balancing standards.
• Comply with regulations and fraud prevention policies.

Benefits

• Outstanding health, dental, and vision plans
• Low copays for doctor and lower deductible for major medical
• 401(k) plan with 100% match
• Generous paid time off
• Gym memberships
• In-house training
• Wellness programs
• Life coaches
• Tuition reimbursement