Senior Customer Success Operations Specialist

We’re looking for a Senior Customer Success Operations Specialist to join our growing Customer Operations team. In this role, you’ll be a key operational partner to our Enterprise clients, ensuring day-to-day operations run smoothly and that our Customer Success Managers have the tools, data, and processes they need.

Requirements

• 3 to 4 years of experience in operations and project management
• Experience in designing and implementing successful workflows from scratch
• Strong analytical skills and confidence in working with data
• Strong organisational skills and attention to detail
• Comfortable managing priorities across multiple external and internal stakeholders

Benefits

• Hybrid / remote-friendly working
• 25 paid holidays
• Monthly Alleo budget
• Solid pension plan