Director, Post Market Quality Assurance

The Director of Post Market Quality Assurance (PMQA) is responsible for ensuring the effectiveness and compliance of complaints, adverse event reports, recalls, and related post market processes within the global corporate quality management system. This role provides leadership and direction to global Quality Assurance teams by inspiring international teams, fostering a culture of collaboration, accountability, and high performance to ensure consistent delivery of centralized capabilities across all markets, leading to positive customer experiences.

Requirements

• Direct and maintain a scalable, global structure for post market quality assurance ensuring clear communication and alignment with regional regulatory needs and business objectives.
• Develop and lead strategic vision and objectives for the global post market quality assurance team, ensuring alignment with overall corporate goals, regulatory requirements, and operational excellence initiatives.
• Collaborate closely with global functional leadership to ensure local market needs are integrated into global strategies.
• Oversee and manage post market quality assurance budgets, including cost tracking, and strategic planning to support global operational priorities.
• Oversee and ensure that all post market quality activities comply with applicable regulations, including but not limited to: ISO13485, US FDA CFR Part 820, State Council Order No. 739- China, PMD Act, Law Act 145- Japan, Medical Device Management Act- Taiwan, Medical Devices Act- Korea, Good Distribution Practices-Thailand, etc.

Benefits

• Competitive salary and benefits package
• Opportunities for professional growth and development
• Collaborative and dynamic work environment
• Flexible work arrangements
• Global opportunities for travel and work experience