Technical Account Manager
CordialJapan
Posted October 10, 2025
Full Time
About the Company
Cordial is a leading provider of marketing automation solutions, specializing in email and cross-channel messaging to build long-lasting customer relationships. The company offers a comprehensive suite of services including personalization, data-driven marketing, mobile engagement, and loyalty programs. Through advanced technology and a focus on customer-centric strategies, Cordial helps businesses enhance their digital communication and drive meaningful connections with their audience.
Job Description
Cordial is seeking a Technical Account Manager to support the technical success of a portfolio of clients. The TAM is a key point of contact, advocating for the client, bridging technology and business alignment, and driving platform adoption. The role involves owning the technical relationship, identifying growth opportunities, and solving client problems. The ideal candidate will be a technically proficient, relationship-focused, and proactive individual.
Requirements
- Fluent in Japanese and English (spoken and written)
- Bachelor’s degree (or equivalent)
- 4+ years of experience in a technical solutions, project, or client management role at a SaaS company, preferably with experience in CRM
