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Job description
We are looking for an IT Software Support Employee to strengthen our team and shape the mobility of tomorrow. The role involves handling customer inquiries, conducting software installations, and ensuring optimal functionality and customer satisfaction.
The main responsibilities include handling and follow-up of customer inquiries, conducting software installations, updates, and administrative system tasks, supporting data transfers and interface settings, and close cooperation with development for complex inquiries.
The ideal candidate will have a study or training in the field of IT or Logistics, good IT knowledge, experience in user support, and a high service orientation. The company offers individual development opportunities, a safe working place, modern equipment, and solid framework conditions.
Company
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Tech, Software & IT Services • Transportation & Logistics
COS GmbH is a software and consulting company specializing in comprehensive IT solutions for fleet, logistics, and resource management. For over 40 years, they have developed the "COSware" suite of products, offering modular software for vehicle management, facility administration, maintenance, and workshop operations. Serving over 750 clients across transportation, industry, public administration, and more, COSware currently manages over 4 million vehicles and assets worldwide, supporting over 12,500 daily users. They provide solutions for optimizing processes, managing infrastructure data, and enabling efficient dispatching – positioning themselves as a key technology partner for companies seeking to streamline their operations and improve resource utilization.