Concierge

We are seeking a Concierge to promote a culture of safety, service excellence, and authentic hospitality by providing concierge services to our guests at Santa Barbara Cottage Hospital.

Requirements

• Provide hospitality and general information to guests in the lobbies, waiting rooms, and all public areas of the hospital.
• Screen and manage lobby activity to minimize congestion, noise, and to enhance a welcoming and safe environment.
• Efficiently answer incoming calls with appropriate greeting and routes calls to correct extension quickly and accurately.
• Ensure proper and efficient patient processing in the initial admitting phase.
• Act as a navigator to help guide guests during the hospital experience.

Benefits

• Competitive salary and benefits package
• Opportunities for professional growth and development
• Collaborative and supportive work environment