Customer Retention Representative

As a Customer Retention Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative of the Cox brand. Unleash your potential with Cox Communications as a Customer Retention Representative, where you’ll be enhancing the lives of our customers and your career.

Requirements

• HS diploma, GED, or relevant work experience
• Effective communication skills
• Excellent computer skills
• Demonstrated ability to multi-task
• Excellent interpersonal skills to work effectively with teams throughout organization
• Excellent ability to pursuade others through indirect influence
• Demonstrated ability to seek out and seize opportunities and take initiative with little or no direction
• Demonstrated ability to establish collaborative customer relationships in a fast-paced environment
• Demonstrated capacity to thrive in a high-change, often ambiguous business environment
• Eligibility to work in the United States

Benefits

• Competitive salaries
• Excellent benefits package (healthcare, pension, and 401k)
• Best-in-class working environment