Operations Specialist
Crane Worldwide LogisticsHÃ Ná»™i, Vietnam
Posted January 12, 2026
Full Time
About the Company
Crane Worldwide Logistics is a family‑run, privately owned firm that delivers integrated logistics, supply‑chain, and trade‑advisory services worldwide. Leveraging in‑house technology and a flat organizational structure, the company offers real‑time visibility and rapid decision‑making across air, ocean, rail, and trucking, including specialized services such as battery logistics, customs brokerage, and cargo insurance. Its global footprint is built on long‑term partnerships and organic growth, enabling strategic investment where clients need support. The organization’s culture emphasizes a can‑do attitude, community impact through Crane Cares, and a commitment to excellence that distinguishes it in an ever‑changing market.
Job Description
Contact customers and shippers to obtain booking requests, release booking confirmations, and solve issues with carriers and airlines. Handle shipment tracking, payment settlement, and coordination with overseas agents and sales teams.
Requirements
- Contact to customers/shippers to get Booking requests, release Booking confirmation
- Contact to carriers/airlines/vendors to solve all issues during Booking handling
- Submit SI/VGM to carrier/airlines, issue HBL/HAWB
- Declare AMS/ISF/ACI/AFR…
- Follow up, track & trace shipment until arrival
- Do debit note, settle payment to carrier/airlines, release cargoes
- Coordinate with oversea agent/KAM/sales to handle cargoes
- Cross-department communication with colleagues
- Communication and alignment with regional functions in English language
- Other related jobs under the assignment of Senior Operation Manager