Customer Care Specialist (German), Hungary
Cross Border TalentsBudapest, Hungary
Posted January 6, 2026
Full Time
About the Company
Cross Border Talents (CBT) specializes in international recruitment for engineering, IT, and multilingual customer support roles, leveraging a network of over 300 global recruiters and AI‑driven algorithms to bridge the digital skills gap. The firm offers permanent placement, staff augmentation, and talent leasing (EoR) services, enabling companies to adapt swiftly in the age of intelligent machines. Since 2013, CBT has connected more than 130,000 tech professionals from 50+ nationalities with employers worldwide, earning three Horizon 2020 SMEI Seals of Excellence for excellence in research and innovation. As the global leader in tech CX recruitment, CBT blends human expertise with advanced technology to deliver efficient, cross‑border talent mobility solutions.
Job Description
We are seeking experienced German-speaking Customer Care Specialists to join a highly-rated BPO. In this role, you will support customers of a prominent financial services company, providing exceptional customer service and resolving issues efficiently.
Requirements
- Native or fluent in German, both verbal and written.
- Familiarity with customer support software, including Zendesk, Slack, and internal troubleshooting tools.
- Experience in Customer Support or technical support, particularly with help desks or IT functions.
- Ability to pass a background check.
- Strong independent work ethic and remote team collaboration skills.
- Excellent problem-solving and critical thinking abilities.
- Adaptability to process and information changes.
- Proficient in external systems and PC-based software (e.g., Microsoft Office).
Benefits
- Excellent remuneration package based on experience, skills, and performance.
- Indefinite contract.
- Private health and life insurance.
- Dynamic, creative, and friendly team environment.
- Positive work atmosphere with great employee reviews.
- Guidance and tools to help you reach your full potential.