
Job description
The Loan Processor is responsible for providing quality customer service by obtaining necessary documentation to underwrite the loan and orders third party documentation by communicating directly with the customer and/or Loan Officer. The Loan Processor provides proper disclosures when required by applicable local, state, and federal regulations.
Perform a thorough review and analysis of borrower’s credit, employment, income, and assets as required by the loan program before submitting to underwriting. Assemble the complete loan package in proper order for underwriting. Verify all required documentation (pre-underwrite) in the file.
High School Diploma or equivalent. Minimum of 5 years’ residential mortgage processing experience. Experience with Encompass. Working knowledge of RESPA regulations and general knowledge of all mortgage and consumer lending regulations, including but not limited to Regulation Z and Regulation B requirements, and loan documents, preferred.
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Company

Finance
CrossCountry Mortgage, founded in 2003, has grown into America’s leading retail mortgage lender, offering a comprehensive portfolio of home financing solutions—including conventional, FHA, 203(k), USDA, VA, jumbo, reverse, refinance, investment property, and home equity loans. The company focuses on delivering clear, fast, and reliable mortgage experiences for borrowers nationwide. With a workforce of over 7,000 professionals, CrossCountry emphasizes a culture of innovation, community engagement, and client advocacy. Its commitment to being the most referred lender in each market is reinforced by strong philanthropic initiatives and a dedication to making every mortgage transaction a win for both borrowers and the neighborhoods they call home.