Associate Client Order Coordinator

We're hiring a Customer Service Associate to work with a variety of state and internal systems, ensuring accurate document processing and prompt delivery to clients. The ideal candidate has attention to detail, strong customer service skills, and experience in transactional or administrative roles.

Requirements

• Responding to internal client inquiries via email or Salesforce chatter
• Assisting in various EMC/EPS Projects such as Group Split projects, minute book and document uploads, and queues
• Providing exceptional customer service to both internal and external customers
• Maintaining and updating customer records including contact updates, and other various updates
• Managing customer portfolios
• Be able to communicate with different teams on the progress of a project
• Navigating between multiple databases (company records, Navigator, etc.) quickly and accurately
• Reviewing and processing legal documents
• Fulfilling customer orders with various jurisdictions
• Problem solving issues related to customers and documentation

Benefits

• Annual success-sharing bonuses or commission plans based on individual performance
• Excellent benefits
• Range of support to colleagues with disabilities
• Global career opportunities